F.A.Q.

Frequently Asked Questions (F.A.Q.)

How do I know if I can get GRBC TV?

If you are within the boundaries of the Gila River Indian community, you should be able to receive the signal with an HD antenna; an outdoor antenna may work best.

How much do I have to pay to get GRBC TV?

GRBC TV is a free service, there is no cost to receive the signal, as long as you have power, a television and an HD antenna, you can tune to channel 19, 21 or 29 to view GRBC TV.

How do I know if I have GRBC TV?

You must be within the Gila River Indian Community and have one of the three channels tuned into your television; you will then see the GRBC logo on the bottom right hand corner of your screen when it is receiving the GRBC TV signal. You may need to manually enter the channel for your district, ie. 19.1, 19.2, 19.3, etc. or 21.1, 22.2, 22.3,etc. or 29.1. 29.2, 29.3, etc.

I live on the Gila River reservation, why can’t I see GRBC TV?

Your current antenna may be too small or you may need to move your antenna closer to a door or window, or an antenna may need to be setup outdoors facing toward the transmitter site. Other electronics such as a microwave, refrigerator, and cordless phones may be interfering with the signal, try moving your antenna above these appliances.

I have an HD antenna, why can’t I see GRBC TV?

You may need to perform a rescan on your TV for the station. If this does not work, you may need to manually enter the channel for your district, ie. 19.1, 19.2, 19.3, etc. or 21.1, 22.2, 22.3,etc. or 29.1. 29.2, 29.3, etc. until you see the GRBC logo on the bottom right hand corner of your screen.

How do I face my antenna towards the transmitter sites?

Depending where you are in your district:
Districts 1, 2 & 3 should face the antenna towards the District 1 Fire Department building.
Districts 3, 4 & 5 should face the antenna towards District 4 Service Center.
District 5, 6 & 7 should face the antenna towards the east of the old District 7 Service building, by the newest housing development.

How do I know which channel I should be looking for?

Depending where you are in your district:
Districts 1, 2 & 3 will be on channel 21.
Districts 3, 4 & 5 will be on channel 29.
Districts 5, 6 & 7 will be on channel 19.
You may need to manually enter the channel 19.1, 19.2, 19.3, etc. or 21.1, 22.2, 22.3,etc. or 29.1. 29.2, 29.3, etc. until you see the GRBC logo on the bottom right hand corner of your screen.

I have cable… can I still get GRBC TV?

Yes, you may need to add an outdoor antenna to your cable OTA(over the air) multiswitch, once an antenna has been connected to the antenna input, change your television input from Cable to Antenna, do a rescan on your TV to pick up the GRBC TV signal.

How do I change my input from Cable to Antenna?

This may depend on your television model type, however with most TV sets you can press INPUT > choose TV or Antenna, then perform a rescan on your television to pick up the GRBC TV signal.

How do I perform a rescan on my television?

This may depend on your television model type, however with most TV sets you can go to MENU or SETTINGS > CHANNEL > AUTO TUNING, then your TV should automatically scan for channels. If you are still unable to receive the signal you may need to manually enter the channel 19.1, 19.2, 19.3, etc. or 21.1, 22.2, 22.3,etc. or 29.1. 29.2, 29.3, etc. until you see the GRBC logo on the bottom right hand corner of your screen.

How Do I Scan For A Channel?

  • You will need to scan for the new channel
  • While some TV’s do this automatically, you may need to select “scan” manually
  • Performing a Channel Scan
    • Run the “scan” function on the TV set, usually on the remote control, labeled “set-up” or “menu” or some similar term. (Consult the owner’s manual for more detailed instructions on how to run a channel scan)
    • Once the scan is complete, you should receive the channel through your antenna
  • DBS (Dish-Net or Direct TV) will require a separate antenna

Download Tips for GRBC TV [iconPDF16x16-289KB].

How Can I Improve Channel Reception?

  1. Digital TV reception can often be improved just by changing the location of your current antenna
  2. Moving it away from other objects
    • Placing it higher or lower can often improve reception
      • (Be sure to move the antenna slowly as digital TV tuners need a little time to properly detect the signal)
    • You will need to rescan for available signals if you are missing channels
  3. Consider changing coax cable to RG-6
  4. Antennas typically need to be oriented or “aimed”
  5. It may be helpful to access the “signal strength meter” on your digital television to determine whether your adjustments are improving the signals’ strength.
    • The signal strength meter is usually accessed through the menu feature on your remote control. (Refer to the owner’s manual of your device for detailed instructions on how to access its signal strength meter)
  6. Remember to do another channel scan after you have adjusted your antenna.
  7. If you are unable to get satisfactory reception with your current indoor antenna
  8. Obtain a combination indoor antenna that includes features for reception of both VHF and UHF signals and/or an amplifier to boost the received signal
  9. Generally, an outdoor antenna will get better reception than an indoor antenna
  10. If you decide to replace or upgrade your outdoor antenna
    • (Contact GRBC for recommended antennas for you area)

Download Tips for GRBC TV [iconPDF16x16-289KB].

Where Are The 3 Channels Broadcasted From?

KGRF – Actual Channel 19 (UHF)
Virtual Channel 19.1
Maricopa Village
KGRQ – Actual Channel 29 (UHF)
Virtual Channel 19.1
Stotonic
KGRY – Actual Channel 21 (UHF)
Virtual Channel 19.1
Blackwater